Publications


Best Practices for One-Stop Centers


Title: Best Practices for Dealing with Confidential Information
Link: http://itpolicy.uconn.edu/uconngsr/bestprac.html
Description: The University of Connecticut developed this document to provide guidance to individuals and departments dealing with data that the University classifies as "confidential" or "registered confidential". The information provided can be adapted to assist YITRC grantees in developing confidentiality best practices for their centers.

Title: Direct Support Professionals Code of Ethics
Link: http://www.nadsp.org/orglibrary/index.asp
Description: The National Alliance of Direct Support Professionals (NADSP) has identified the ethical situations that Direct Support Professionals (DSP's) face and have published this set of ethical guidelines. This Code of Ethics is intended to serve as a straightforward and relevant ethical guide, shedding light on the shared path to a self-directed life.

Title: Quality Mall
Link: http://www.qualitymall.org/main
Description: Quality Mall is a Web site where individuals can find free information about person-centered supports for people with developmental disabilities. Each of the Quality Mall stores has departments you can look through to learn about positive practices that help people with developmental disabilities live, work, and participate in our communities and improve the quality of their supports.

Title: NASW Code of Ethics
Link: http://www.socialworkers.org/pubs/code/code.asp
Description: Professional ethics are at the core of social work. The National Association of Social Workers (NASW) Code of Ethics sets forth its values, principles, and standards to guide social workers' conduct. This code of ethics can be used as a starting point for drafting a code of ethics for YITRCs.
Source: EST

Title: Resource Center's Effective Practices
Link: http://www.nationalserviceresources.org/epicenter/index.php
Description: The Corporation for National and Community Service has an online Resource Center of Effective Practices. Topic areas include: Education, Environment, Human Needs, Program Management, Public Safety, and Volunteer Management. Recent documents include: 'Screening Potential Volunteers', 'Building Sustainable Partnerships with Schools', and 'Establishing a Cross-Age Peer Mentoring Program'. The Corporation for National and Community Service is part of USA Freedom Corps, a White House initiative to foster a culture of citizenship, service, and responsibility, and help all Americans answer the President's Call to Service.
Source: Project Triad

Title: Real Choice Systems Change Grant Program Final Report
Link: http://www.hcbs.org/files/132/6590/02CPASSFinalRpt.pdf
Description: This report provides an overview of 33 states' initiatives (FY02 CPASS and Real Choice Grantees) to improve their LTC systems and the enduring improvements achieved. It includes lessons learned and recommendations that can guide states that are undertaking similar initiatives.
Source: EST

Title: Youth Friendly/Accessible Language
Link: http://www.fvkasa.org/resources/files/history-language.html
Description: Youth friendly/accessible language is helpful to all audiences. The Kids As Self Advocates (KASA) project advocates for using accessible language because inaccessible language is often something that stops young people from being involved in leadership. This document describes what accessible language is and gives ideas of ways to make language accessible.
Source: EST

Title: Laying a Solid Foundation: Strategies for Effective Program Replication
Link: http://www.ppv.org/ppv/publications/assets/298_publication.pdf
Description: The replication of proven social programs is a cost-effective and efficient way to achieve large-scale, positive social change. Yet there has been little guidance available about how to approach program replication and limited development of systems—at local, state or federal levels—to support replication efforts.

Laying a Solid Foundation: Strategies for Effective Program Replication is a synthesis of Private/Public Venture's 30 years of experience designing, testing and replicating a variety of social programs. It was designed as a guide for policymakers, practitioners and philanthropists who are interested in a systematic approach to program replication. It clearly lays out the key structures that should be in place before wide-scale replication is considered, as well as the steps needed to ensure the replication's success. With details on when in a program's life to replicate, where the replication should take place, and the staff resources needed, Laying a Solid Foundation can help capitalize on proven programs' successes.

Written by Geri Summerville with Becca Raley
July 2009 , 41 pages
Source: EST

Title: National Core Indicators
Link: http://www.hsri.org/nci/
Description: The National Core Indicators is a collaboration among participating National Association of State Directors of Developmental Disability Services (NASDDDS) member state agencies and the Human Services Research Institute (HSRI), with the goal of developing a systematic approach to performance and outcome measurement. Through the collaboration, participating states pool their resources and knowledge to create performance monitoring systems, identify common performance indicators, work out comparable data collection strategies, and share results. Many of the state agencies use NCI as a key component within their quality management systems.

The core indicators are the foundation for the project. The current set of performance indicators includes approximately 100 consumer, family, systemic, cost, and health and safety outcomes - outcomes that are important to understanding the overall health of public developmental disabilities agencies. Associated with each indicator is a source from which the data is collected. Sources of information include consumer survey (e.g., empowerment and choice issues) family surveys (e.g., satisfaction with supports), provider survey (e.g., staff turnover), and state systems data (e.g., expenditures, mortality, etc.).
Source: EST